2023 Ranking Of AI Chatbot Platforms

Now is a plethora of AI chatbot systems out there for businesses to use in creating effective chatbots that may help them find and keep clients. Tools for creating and tweaking chatbots that are just right for your clientele are typically included in these AI-powered systems.

Defining AI Chatbot

A chatbot is an artificial intelligence (AI) system designed to simulate human communication via text-based or voice-based means. Online conversational bots called “chatbots” are often created such that their human users can’t determine if they’re actually conversing with a computer program or a real person.

Michael Mauldin, the chatbot’s creator, came up with the moniker “chatterbot” for his creation in 1994. It was he who programmed the first chatbot, which he named Julia. AI chatbot is a computer software that uses AI to mimic human interaction in either spoken or written form.

Artificial intelligence chatbots are distinct from their non-AI counterparts in that they may “learn” specific user preferences by analyzing collected data. These chatbots don’t need to be trained to adapt the pattern to new, similar situations or enquiries. As a result, they now have the “intelligence” to complete jobs, find solutions to issues, and handle information independently of human help.

Many companies are already seeing the potential of AI chatbots as an integral part of their inbound marketing campaigns. Here are the Best 7 AI Chatbot Platforms that can help you create the ideal bot for your company. Here is a detailed Chatbot Software comparison.

1. Lobster by EBI.AI

EBI.AI offers a trial of their powerful conversational AI technology. This skilled team creates innovative Ai systems that help users locate recipes, arrange appointments, and organize vacations on the go. EBI.AI uses advanced AI assistants to offer unique chatting and speech experiences across all channels. Set up own AI helper online and try it out for two weeks for free. Best of all, EBI.

AI lets you go deep into conversational AI. Realtime chat and connectivity with other company systems are available on their platform. They have bank-grade security and no AI provider. EBI.AI’s conversation design, linguistics, and psychology experts assess your AI assistant’s customer conversations. They’re continually enhancing your AI assistant’s performance without your help! EBI.AI engineers have been data engineers for over 20 years, thus they can connect any two pieces of tech. They can easily be crowned as the best AI chatbots for businesses.

2. ProProfs Chat

Live chat software automates 24/7 engagement and conversion. ProProfs Chat offers real sales and support for websites. The platform lets users create chatbots that automate assistance, convert leads, and boost sales. ProProfs makes chatbots without coding. Chat flows can be customized in minutes. Add product tours, chat invitation pop-ups, and greetings.

Send personalized greetings and product announcements to clients with the AI chatbot. By anticipating inquiries, responding quickly, and addressing concerns, ProProfs Chat ensures a fantastic client experience. Customers can get instant answers through chat widgets with canned responses and self-help articles. Definitly, it’s a top-tier best AI chatbot.

3. Chatfuel

Chatfuel is another easy-to-use Facebook bot builder. The 2015-founded platform lets you edit chatbots and create behavioral parameters in the dashboard. The bot will detect phrases and respond with prepared answers using NLP. Chatbots might be customer service representatives, event assistants, or personal avatars. The AI chatbot adds users to your database, so you can contact them later. Chatfuel metrics reveal bot performance.

4. MobileMonkey

MobileMonkey, a full-service mobile firm, targets non-technical chatbot users like Chatfuel and Botsify.  MobileMonkey is simple to use yet can construct complex behavior. It can store a user’s answer in a parameter to reuse in your bot’s answers. MobileMonkey lets you create Facebook Messenger chatbots and use lead generation tools like chat blasts, drip tactics, and database building to boost your business’s marketing. It automates customer service by answering common queries and reducing wait time. It enables you overrule your AI chatbot and join the conversation. This makes MobileMonkey the perfect chatbot tool.

5. Aivo

Aivo was founded in Argentina in 2012 to redefine company-customer communication. With operations in 9 countries, it is one of the largest and most effective AI chatbot platforms in the world, handling over 120 million talks in English, Spanish, and Portuguese in 2018. Organizations of all sizes use Aivo bots. Their AI-powered bots allow your business to answer to clients in real time with text or voice and they can be set up to grasp the criteria for each channel and adjust to deliver the right auto-responses. It interacts with Salesforce and Zendesk.

6. Imperson

Imperson is a leading corporate chatbot agency for text, voice, video, Augmented, and Virtual on all major instant messengers. It installs and maintains your bot and gives a real-time analytics dashboard. They continuously optimize your AI chatbot based on user experience. Relational recall, NLP user intentions, and rich dialogue context guide the conversation navigator. An AI moderator aids customer goals. Imperson’s bots employ natural language that matches each brand’s voice to cultivate client relationships, according to its website.

7. Pandorabots

Pandorabots hosts over 300,000 chatbots, including the popular Mitsuku AI chatbot. Pandorabots’ cloud-based services help developers and companies, including Fortune 500s and worldwide brands, construct conversational interfaces for apps.

Pandorabots also licenses the Mitsuku codebase for usage in other chatbot applications.  AIML, an open-standard scripting language, drives sophisticated interactions on the platform. Even non-programmers can utilize it. Its bots work on online, mobile, home hubs, and chat channels like Twitter, Telegram, Line, and Slack.

Along with these seven there a lot more AI chatbot platforms available around the globe. Choose the best Chatbot development platform according to your requirements.