10 templates for WhatsApp message automation

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Account Update


These are automated messages on WhatsApp that you can send when any new customer creates a new account.

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Issue Resolution


Even when brands try to give their best in terms of customer support, sometimes malfunctions happen.

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Alert Update


These updates are sent as general automated messages on WhatsApp. You can automate WhatsApp messages to give alerts about events, webinars, workshops, website updates etc.

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Ticket Update


When a customer raises a complaint, a ticket gets raised for it. You can help customers keep track of these tickets using automated messages on WhatsApp.

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Shipping Update


This is one of the quintessential type automated messages on WhatsApp that you have to send to your customers as a brand. This message is to inform your customers about the time when they can expect their order.

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Appointment Update


Appointment updates are important automated messages on WhatsApp that you will need to send customers. They’re sent when you are giving them reminders about their appointments.

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Payment Update


These fall under the category of transactional automated messages on WhatsApp. This is quite a straightforward message and you need to have a template to automate WhatsApp messages like this.